You will meet the conference room puzzle in The way during your quest to find Richard and enter the common room, when on your way to get bolt cutters you will need to return the souls of other victims of La Moule.
The “other victims” are two souls – that of a man and that of a woman. The conference room riddle occurs when you go in search of the man’s name, so he can finally leave the spirit world.
If you want to know more about The Medium, check out our guides on The Medium story and mission story, as well as how long to play, finding the tie clip, The Medium achievements, code of the secret door and how to find Thomas’ secret room.
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Returning souls of other victims in The Medium explained
During your quest to obtain the bolt cutters in The Medium, you’ll come across two trapped souls – one male and one female. If you want to finally get to those elusive bolt cutters, you’ll need to free them both.
The order in which you release the souls is up to you, but you must release them both. To do this, you need to find both their mask and their name.
The trapped soul on the right belongs to a woman, and you find everything you need to free her by following the spirit trail to your right. It will involve some minor puzzle solving and stealth, but it’s nothing too complex.
The trapped soul on the left belongs to a man and you can easily find his mask by following the spirit trail on your left. Finding out this man’s name, however, is where you might need some help.
How to solve the conference room puzzle in The Medium
Before you start, it’s important to know that you have to be very careful about the elements and the order you interact with during the conference room puzzle in The Medium. Otherwise, you risk losing the ability to interact with certain objects and not being able to complete the puzzle.
The only way to fix this is to reload one of your old autosaves and try the puzzle again.
With that in mind, let’s solve the boardroom puzzle!
The conference room puzzle is actually split into two different rooms; the first of which can be accessed by traveling through the looking glass, which is unlocked after retrieving the man’s mask from the spirit world.
Once you pass through the mirror, Marianne will find herself in an abandoned conference room; Head to the left side of this room and pick up the phone you find near the open door.
Next, you’ll want to listen to the spirit trace on the phone, so Marianne knows she needs to visit the room across the hall to find out the man’s name.
With this knowledge, exit this room, up the hallway, and through the only open door into the small meeting room.
Once inside, read the attendance sheet on the table to find out who was in the room.
This will also allow you to interact with the chairs, but don’t touch the chairs yet. This can prevent you from interacting with specific items, thereby locking the puzzle and your progress in the game.
Instead, you need to head down the room and interact with the ashtray.
Listening to the spirit trace on the base of the board will inform you that the man you are looking for did not like the fact that he was seated across from a certain Boris.
With this knowledge, return to the attendance sheet, still ignoring those chairs, and Marianne will realize that Boris was sitting in seat number nine.
Seat number nine is the chair in the lower left corner of the room.
Once you’ve inspected the chair, head to the one opposite to find it’s number four.
Go back to the attendance sheet one last time and Marianne will find the real name of the soul she wants to save.
You can now return to the trapped soul and see it. Just keep an eye on the maw, which will be invisible, and head out the door to the room containing the mirror while you try to leave.
The easiest way to avoid the Maw here is, while holding Marianne’s breath and crouching, to stay to the left side of the hallway, until the Maw exits through the door and up into the corridor. Once he is out of the door, you can easily enter the room and run to the mirror.
Now all you have to do is free the man’s trapped soul!
If you want to know more about The Medium, check out our guide to The Medium’s story, The Medium’s achievements, how to find Thomas’ hidden room, find the tie clip, secret door code and how long it is. .